Frequently Asked Questions
All our pieces are crafted from premium 316L stainless steel and plated with 18K gold using a PVD process. Our pieces are hypoallergenic, tarnish-resistant, and waterproof, making them perfect for everyday wear.
PVD (Physical Vapor Deposition) is a high-tech coating process that bonds gold to the stainless steel base at a molecular level. This makes our jewelry more durable, highly resistant to fading, and longer-lasting compared to traditional gold plating.
Yes, our jewelry is waterproof, sweatproof and built for all-day wear, whether you're at the gym, in the shower, or out and about.
No, our jewelry is tarnish-resistant and hypoallergenic. It won’t turn your skin green.
Absolutely! We ship worldwide.
We offer Free and Tracked Worldwide Shipping on all orders.
Shipping time varies by location. These are our estimates:
- United Kingdom : 5-10 days
- United States, Canada : 6-10 days
- Europe : 6-10 days
- Australia, New Zealand : 6-10 days
- Rest Of The World : 6-14 days
No, all customs & taxes are covered by us. The price you see at checkout is the final price you pay.
Once the order has been dispatched, a 'Shipping Confirmation' email will be sent to you with the tracking link and tracking number on it.
We accept returns within 14 days of delivery for unworn items in their original packaging. Please visit our Returns page for full details.
Yes, we offer a 6-month warranty against tarnishing or fading under normal wear. Please note, this warranty does not cover damage from improper care, exposure to harsh chemicals, lost or stolen items, normal wear and tear, scratches, or accidental damage. Learn more on our Warranty Page.
We accept all major Credit/Debit cards (Visa, Mastercard, American Express, Discover, etc), and PayPal!
If you have any other questions, reach out to us at hey@slaydjewelry.com or visit our Contact Us page. We’re happy to assist!